COVID-19 Update

Our Commitment to Your Health, Safety, & Enjoyment

At Garden Island Properties, it has always been our top commitment to provide guests with excellent customer service and the highest standards of care.  We are very grateful for the trust and continued support given to us throughout the 28 plus years that we have been in the hospitality business. 


Now that we are living in a new age with COVID-19, we are taking steps to educate and equip our staff with the necessary tools to prepare for guest arrivals.  We want our guests to know that their health, safety, and enjoyment are of utmost priority as we continue to navigate through the new standards of global hospitality. 


We are committed to elevating our cleanliness and hospitality standards by implementing cleaning and disinfecting guidelines as well as infection prevention and advice provided by the US Centers for Disease Control and Prevention (CDC).



QUARANTINE:  There is currently a mandatory 10-day quarantine for all persons entering the State of Hawaii.  Interisland self-quarantine reinstated beginning August 11, 2020.  This applies to any person arriving to Kaua'i, Hawaii Island or Maui County (Maui, Molokai, Lanai) and traveling between these islands.  It does not include interisland travelers arriving on Oahu. 


HOW TO AVOID QUARANTINE/PRE-TRAVEL TESTING PROGRAM (KAUA'I REJOINS THIS PROGRAM ON 4/5/21):  Trans-Pacific Travelers who, upon entry into the state, provide written confirmation from a state approved COVID-19 testing facility of a negative test result from a test administered to the traveler within 72-hours from the final leg of departure, will be exempt from the 10-day mandatory quarantine.  Tests are only accepted from Trusted Testing and Travel Partners.  Travelers wishing to bypass the 10-day mandatory quarantine must have their negative COVID-19 test results – from a trusted testing partner – prior to departure to the State of Hawaiʻi.  If test results are not available before boarding the final leg of the trip, the traveler must quarantine for 10 days or the length of the stay, whichever is shorter.


IMPORTANT HAWAII TRAVEL LINKS- For details on Hawaii Travel Resources related to:



HAWAI'I SAFE TRAVELS ACCOUNT, please CLICK HERE.  This is a mandatory State of Hawaii Travel and Health Form. 




KAUA'I EMERGENCY RULE #25: On March 5, 2021, Governor Ige approved Mayor Kawakami's proposed Emergency Rule #25.  This rule re-establishes the state's Safe Travels Program for incoming Kaua'i travelers, effective April 5, 2021.  Trans-Pacific travelers will be exempt from Hawai'i's 10-day quarantine starting April 5, 2021 by participating in the state's Safe Travels pre-testing program.  It will no longer be necessary for out-of-state visitors to stay in a Resort Bubble or spend time on another Hawaiian island before traveling to Kaua'i in order to receive a quarantine exemption.


TRANSPACIFIC UPDATE (KAUA'I): On December 30, Gov. Ige approved Kauai Mayor Kawakami’s request to implement a pre- and post-travel testing program for visitors who stay in “resort bubble” hotels, effective January 5. It will allow travelers who participate in the program to enjoy the resort amenities for the first three days of their vacation until they are eligible to take their post-travel test. Once the post-travel test shows they are COVID-free, they will be released from quarantine and can leave the “resort bubble.”

 To qualify, travelers must:

  • Create a Safe Travels account and complete the mandatory State of Hawaii Travel and Health form at:
  • Take a pre-travel test within 72-hours before traveling to Kauai and receive a negative test result. This test can be any COVID-19 diagnostic test (antigen or PCR test) with emergency use authorization from the U.S. Food and Drug Administration. The lab does not need to be on the state’s Trusted Testing and Travel Partners list for use in Kaua‘i’s resort bubble program.
  • Make a reservation at an approved Enhanced Movement Quarantine (EMQ) “resort bubble” hotel.
  • Complete the County of Kaua‘i arrival form by visiting and clicking on the "Kaua'i Arrival Form" button at the top of the page. 
  • Guests should consult their resort for transportation options as travelers will not be allowed to rent a car until released from quarantine. 
  • Provide proof of your negative pre-travel test result to resort staff upon check-in. 
  • After three days on Kaua‘i, take a post-travel test. Guests should consult resort on post-travel testing options.
  • Resort staff will verify your negative post-travel test result and will update the system to release you from quarantine.  


INTER-ISLAND UPDATE (KAUA'I): Travelers flying to Kaua‘i from O‘ahu, Maui County, or the Big Island of Hawai‘i, who have been in the State of Hawai‘i for more than 72 hours before departing for Kaua‘i, can avoid quarantine by taking the following steps:

  • Create a Safe Travels account and complete the mandatory State of Hawai'i Travel and Health Form at:  
  • Take a pre-travel test from one of the State of Hawai‘i’s Trusted Testing and Travel Partners after you have been in Hawai‘i for more than three days, but within 72 hours of arriving on Kaua‘i:
  • Upload negative test results to your Safe Travels account. The Safe Travels program is currently being updated to accommodate Kaua‘i travelers. For now, travelers should plan to present a hard copy of their negative test result for review at Līhu‘e Airport.
  • Safe Travels records will be used to verify that you have not traveled out of state in the past three days. 

For more Hawaii Covid information and statements issued by Governor Ige, please CLICK HERE.



FACE COVERING REQUIREMENT:  Pursuant to HRS §127A-12(a)(5)(D), §127A-12(c)(12), 127A-25, and the Governor’s Proclamation, except as provided herein, all persons five (5) years of age or older are required to wear a face covering over their nose and mouth, whether indoors or outdoors, in any setting in which they are in close contact (within 6 feet) of people who don’t live in their immediate household. Face coverings must be worn by employees, customers, and visitors at all times inside any establishment in which close contact may occur.                                                                 

Exceptions:  The only exceptions to this rule are individuals who can prove by a preponderance of evidence that they are:  1. Engaging in the consumption of a food or beverage;  2. Requested to verify their identity by a bank or other institution where the inability to verifythe identity of the person may pose a security risk;  3. Interacting with a person who is hearing impaired that may rely on lip-reading to communicate;  4. Engaged in outdoor exercise in accordance with the Kaua‘i Business and Recreational Guidelines for COVID-19; or. 5. Incapable of wearing a face covering due to a medical condition or disability. Medical exemptions must be issued by a licensed medical doctor (MD), doctor of osteopathy (DO), advanced practice registered nurse (APRN), or physician assistant (PA). Medical exceptions should not specify the medical condition that precludes wearing of face coverings. Individuals must be able to present evidence of a medical exception when asked for it by law enforcement.


Please feel free to contact our office with any specific questions or concerns and we would be happy to assist you!


*Information currently for U.S. Travelers Only.  For information on Japan Travel CLICK HERE.  Subject to Change based on Hawaii State Law.

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