COVID-19 Update

Our Commitment to Your Health, Safety, & Enjoyment

At Garden Island Properties, it has always been our top commitment to provide guests with excellent customer service and the highest standards of care.  We are very grateful for the trust and continued support given to us throughout the 28 plus years that we have been in the hospitality business. 

Now that we are living in a new age with COVID-19, we are taking steps to educate and equip our staff with the necessary tools to prepare for guest arrivals.  We want our guests to know that their health, safety, and enjoyment are of utmost priority as we continue to navigate through the new standards of global hospitality. 

We are committed to elevating our cleanliness and hospitality standards by implementing cleaning and disinfecting guidelines as well as infection prevention and advice provided by the US Centers for Disease Control and Prevention (CDC).

Please note, there is currently a mandatory 14-day quarantine through July 31, 2020 for all persons entering the State of Hawaii.  Beginning August 1, Travelers to Hawaii who have a valid negative COVID-19 polymerase chain reaction (PCR) test from a Clinical Laboratory Improvement Amendments (CLIA) certified laboratory prior to arriving at Hawaii’s airports will not be subject to the state’s mandatory 14-day quarantine. The test result must be confirmed no more than 72-hours prior to arrival and the passenger must present evidence of this test upon arrival. Individuals will be responsible for the cost of the pre-travel test.  The 14-day quarantine will remain in place for those who choose not to get pre-tested. Unfortunately, we are currently unable to host guests who are required to quarantine.

For details on the quarantine and special alerts related to COVID-19 in the Hawaiian Islands, please visit:

Face Covering Requirement- Masks are required in most public settings.  Masks are not required in banks or at ATMs, and for those with pre-existing health conditions that may prevent them from wearing a face covering, children under 5 years old, and for first responders if the mask impairs their safety as they carry out their official duties. This rule does not apply to persons who are engaged in permissible outdoor exercise activities so long as physical distancing requirements are maintained.

For more information on statements issued by Governor Ige, please CLICK HERE.

Please feel free to contact our office with any specific questions or concerns and we would be happy to assist you!

Get in touch with us!