COVID-19 Update

Our Commitment to Your Health, Safety, & Enjoyment

At Garden Island Properties, it has always been our top commitment to provide guests with excellent customer service and the highest standards of care.  We are very grateful for the trust and continued support given to us throughout the 28 plus years that we have been in the hospitality business. 

Now that we are living in a new age with COVID-19, we are taking steps to educate and equip our staff with the necessary tools to prepare for guest arrivals.  We want our guests to know that their health, safety, and enjoyment are of utmost priority as we continue to navigate through the new standards of global hospitality. 

We are committed to elevating our cleanliness and hospitality standards by implementing cleaning and disinfecting guidelines as well as infection prevention and advice provided by the US Centers for Disease Control and Prevention (CDC).

QUARANTINE:  There is currently a mandatory 14-day quarantine for all persons entering the State of Hawaii.  Interisland self-quarantine reinstated beginning August 11, 2020.  This applies to any person arriving to Kaua'i, Hawaii Island or Maui County (Maui, Molokai, Lanai) and traveling between these islands.  It does not include interisland travelers arriving on Oahu. 

PRE-TRAVEL TESTING PROGRAM:  The program began on October 15, 2020.  Trans-Pacific Travelers who, upon entry into the state, provide written confirmation from a state approved COVID-19 testing facility of a negative test result from a test administered to the traveler within 72-hours from the final leg of departure, will be exempt from the 14-day mandatory quarantine.  Tests are only accepted from Trusted Testing and Travel Partners.

IMPORTANT TRAVEL UPDATE:  Beginning Tuesday, November 24, travelers wishing to bypass the 14-day mandatory quarantine must have their negative COVID-19 test results – from a trusted testing partner – prior to departure to the State of Hawaiʻi.  If test results are not available before boarding the final leg of the trip, the traveler must quarantine for 14 days or the length of the stay, whichever is shorter.

**For details on Hawaii Travel Resources related to:




For more Hawaii Covid information and statements issued by Governor Ige, please CLICK HERE.

FACE COVERING REQUIREMENT:  Pursuant to HRS §127A-12(a)(5)(D), §127A-12(c)(12), 127A-25, and the Governor’s Proclamation, except as provided herein, all persons five (5) years of age or older are required to wear a face covering over their nose and mouth, whether indoors or outdoors, in any setting in which they are in close contact (within 6 feet) of people who don’t live in their immediate household. Face coverings must be worn by employees, customers, and visitors at all times inside any establishment in which close contact may occur.                                                                 

Exceptions:  The only exceptions to this rule are individuals who can prove by a preponderance of evidence that they are:  1. Engaging in the consumption of a food or beverage;  2. Requested to verify their identity by a bank or other institution where the inability to verifythe identity of the person may pose a security risk;  3. Interacting with a person who is hearing impaired that may rely on lip-reading to communicate;  4. Engaged in outdoor exercise in accordance with the Kaua‘i Business and Recreational Guidelines for COVID-19; or. 5. Incapable of wearing a face covering due to a medical condition or disability. Medical exemptions must be issued by a licensed medical doctor (MD), doctor of osteopathy (DO), advanced practice registered nurse (APRN), or physician assistant (PA). Medical exceptions should not specify the medical condition that precludes wearing of face coverings. Individuals must be able to present evidence of a medical exception when asked for it by law enforcement.

Please feel free to contact our office with any specific questions or concerns and we would be happy to assist you!

*PLEASE NOTE: Information currently for U.S. Travelers Only.  For information on Japan Travel CLICK HERE.  Subject to Change based on Hawaii State Law*


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