COVID-19 Update

Our Commitment to Your Health, Safety, & Enjoyment

At Garden Island Properties, it has always been our top commitment to provide guests with excellent customer service and the highest standards of care.  We are very grateful for the trust and continued support given to us throughout the 28 plus years that we have been in the hospitality business. 

Now that we are living in a new age with COVID-19, we are taking steps to educate and equip our staff with the necessary tools to prepare for guest arrivals.  We want our guests to know that their health, safety, and enjoyment are of utmost priority as we continue to navigate through the new standards of global hospitality. 

We are committed to elevating our cleanliness and hospitality standards by implementing cleaning and disinfecting guidelines as well as infection prevention and advice provided by the US Centers for Disease Control and Prevention (CDC).

Please note, there is currently a mandatory 14-day quarantine for all persons entering the State of Hawaii.  

On September 16, 2020 Governor Ige annonced that beginning October 15, the Pre-Travel Testing Program is scheduled to begin on October 15. Pre-travel testing provides travelers with an alternative to the mandatory 14-day quarantine if they are tested no earlier than 72 hours before their flight arrives with an FDA-approved nucleic acid amplification test (NAAT), performed using a nasal swab, and can show proof of negative test results from a CLIA certified laboratory. Unfortunately, due to current State Law, we are unable to host guests who are required to quarantine.

Interisland self-quarantine reinstated beginning August 11, 2020.  This applies to any person arriving to Kaua'i, Hawaii Island or Maui County (Maui, Molokai, Lanai) and traveling between these islands.  It does not include interisland travelers arriving on Oahu.  The period of self-quarantine will begin immediately upon arrival, and last 14 days or the duration of the person's stay on the island, whichever is shorter.

For details on the quarantine and special alerts related to COVID-19 in the Hawaiian Islands, please visit: https://www.hawaiitourismauthority.org/news/alerts/covid-19-novel-coronavirus/

Face Covering Requirement- Masks are required in most public settings.  Masks are not required in banks or at ATMs, and for those with pre-existing health conditions that may prevent them from wearing a face covering, children under 5 years old, and for first responders if the mask impairs their safety as they carry out their official duties. This rule does not apply to persons who are engaged in permissible outdoor exercise activities so long as physical distancing requirements are maintained.

Travelers will need to complete the State of Hawaii Travel and Health Form prior to TSA screening.  CLICK HERE for more information.

For more information on statements issued by Governor Ige, please CLICK HERE.

Please feel free to contact our office with any specific questions or concerns and we would be happy to assist you!

Get in touch with us!